Generation AI: Bridging Tech and Talent in Hospitality & Events

As Artificial Intelligence continues to redefine the hospitality and events industry, understanding how to strategically adopt and integrate AI tools while empowering the next generation of meeting professionals is crucial. This session explores how AI is transforming event design, attendee personalization, and operational efficiency—while highlighting ways to mentor and uplift emerging professionals to embrace tech-forward roles in a rapidly evolving landscape.

Learner Objectives:

• Identify key AI technologies currently impacting the hospitality and meetings industry, and evaluate their potential benefits and risks.
• Analyze how AI can enhance the attendee experience through personalization, automation, and real-time engagement.
• Discuss strategies to support and develop emerging professionals in adopting AI tools and becoming future-ready leaders.
• Design a basic framework for implementing AI within meeting planning workflows, aligned with strategic event goals.

Agenda (start and end times final, remainder of agenda is subject to change):
Agenda:
1:00 pm - Registration Desk Opens
1:00 pm - 2:00 pm - Networking and Light Bites
2:00 pm - 3:00 pm - Education/Speaker
3:00 pm - 3:30 pm - Closing Remarks and Raffle
3:30 pm - 4:00 pm - Networking and Optional Venue Tours

Step into the story of the Kentucky Derby at one of Louisville’s most legendary venues. The Kentucky Derby Museum blends rich tradition with immersive experiences, making it a must-visit destination and a standout event space for planners seeking something truly memorable.