Discover the symbiotic relationship between cutting-edge technology and event orchestration. Elve into the realm of Artificial Intelligence, discovering how it seamlessly intertwines with event planning. Witness firsthand the potential of AI to streamline operations, optimize scheduling and enhance guest experiences. Armed with this knowledge, break into groups to apply AI to the design of a work-based case study.
Program Objectives:
By the end of the certificate program, participants will be able to:
Speaker: Jessica Klement
Jessica Klement is a seasoned Director of Operations and Business Systems Strategist renowned for enhancing operational efficiencies and leading process improvements within tech startups. As the current head of operations at Reposite, she has spearheaded initiatives that boosted productivity through strategic alignment of operational goals with corporate objectives, without additional overhead. Her expertise encompasses building and managing high-performance teams, developing operational KPIs, and fostering a culture of continuous improvement. Jessica excels in integrating cutting-edge technologies, including AI, to create solutions that are elegant, simple to use, and designed to be transitioned to long-term owners. A passionate advocate for transformative change and technological adoption in business, she holds an MBA from Northeastern University and continually pushes the envelope in operational excellence.
Jessica Klement
The tour includes Room 27, Marriott International’s Innovation Lab.
It serves the entire Marriott organization - where they build whatever is required to lead the travel industry. It features:
Concept Development (paper sketches, testing procedures)
Digital Prototype (3D model, rendering, or animation)
Built or Fabricated Prototype (low/medium/high fidelity)
Product and Service Testing (physical interfaces, fully functional prototype etc.)
Testing Space (e.g. hallway for vacuum testing)