March 25, 2026 - March 25, 2026
Save the date for our March Member Meetup!
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Volunteers in Action: Strategies for Strong Engagement
Join us on February 11 at the Hilton Mystic for an engaging afternoon designed to inform, connect, and inspire meeting and event professionals.
This education event features timely insights on volunteer engagement, helping attendees strengthen event outcomes while navigating one of the most important resources in the meetings industry. In addition to the educational program, guests will enjoy opportunities for Q&A and networking with peers in a welcoming setting.
Attendees will earn 1 CMP credit while connecting with colleagues, sharing ideas, and building valuable professional relationships—all in one convenient and impactful event.
Agenda:
3:30 - 4:00 PM Registration
4:00 - 5:00 PM Education Program
5:00 - 6:00 PM Q&A Followed by Networking
Session Information: Volunteers in Action: Strategies for Strong Engagement
Volunteers play a vital role in the success of meetings, events, and associations—but recruiting, motivating, and retaining them can be a challenge. This interactive educational session is designed for meeting planners who rely on volunteers to support events and programs. Attendees will explore proven strategies for attracting the right volunteers, clearly defining roles and expectations, keeping volunteers engaged before, during, and after events, and creating meaningful experiences that encourage long-term commitment. Participants will leave with practical tools, real-world examples, and actionable ideas they can immediately apply to strengthen their volunteer teams and improve overall event outcomes.
Learning Objectives:
- Identify effective strategies for recruiting volunteers whose skills and interests align with event and organizational needs.
- Develop clear role descriptions, communication plans, and onboarding processes that set volunteers up for success.
- Apply engagement and recognition techniques that increase volunteer satisfaction, performance, and retention.
- Evaluate volunteer programs and implement improvements that enhance efficiency and support successful meetings and events.
Meet our Speakers:
Erin Hostetler, Founder
Faithful Marketing & Events
Erin Hostetler is the founder of Faithful Marketing & Events, where she helps nonprofits, municipalities, and community organizations strengthen their events through strategic marketing, volunteer management, and operational planning. With over a decade of experience in hospitality, event production, and nonprofit fundraising, Erin has supported large-scale festivals, fundraisers, and community initiatives across the East Coast. She is known for creating organized, people-centered systems that empower teams, enhance attendee experience, and drive mission impact. Erin brings a collaborative, detail-driven approach to every project and is passionate about equipping organizations with practical tools for sustainable success.
Jessica Olander, President
CT River Valley Chamber of Commerce
Jessica Olander is the President of the CT River Valley Chamber of Commerce, representing over 550 members. Ms. Olander is leading efforts to support business growth, advocacy, and community connections. With a strong background in business development, she has expanded membership, enhanced networking programs, and introduced innovative events that empower local businesses. Passionate about collaboration, she works closely with business owners, government, and community organizations to educate, advocate and connect. Committed to professional development and economic vitality, Ms. Olander continues to shape the Chamber as a hub for business success, providing valuable resources and opportunities for its members.
Ms. Olander serves as the Vice President of Membership for Meeting Planners International, CRV Chapter and as a rep for the Central Regional Tourism District. She sits on the Scholarship Committee for The Academy of Finance Program at East Hartford High School. She is a member of the CT Business and Industries Association (CBIA) and serves on the Governor’s Workforce Council. Ms. Olander received the Hartford Business Journal’s Women in Business Award in 2025.
She is the proud wife of Brigadier General Thomas Olander, Jr. and the even prouder mom to Sophie and Sydney. She adores her two mini dachshunds Conway and Oakley.
Pricing:
Member: $50
Non-Member: $75
Student/Past-President: $35
Hilton Mystic
20 Coogan Boulevard
Mystic, CT 06355
The Hilton Mystic is filled with the historic charm of maritime New England. The hotel is just across from Mystic Aquarium and Olde Mistick Village shops. The harbor, Mystic Pizza, the US Coast Guard Academy, Pfizer, and General Dynamics are within 10 minutes. Foxwoods Casino is nine miles away. Enjoy the courtyard fire pits and pool with dive-in movies.
Complimentary parking in the Hotel surface lot.
Thank You to Our Sponsors:
Event Sponsor: Hilton Mystic
Annual AV Partner: Powerstation Events
Annual Registration Partner: cvent