MPI Greater New York Chapter Global Meetings Industry Day 2026 - AI + Empathy: Balancing Automation with Human Connection

AI + Empathy: Balancing Automation with Human Connection

In an industry built on human connection, what role should AI really play?

This forward-looking session explores how event professionals can embrace AI as a powerful tool to enhance strategy, personalization, and performance, all while safeguarding the empathy, creativity, and relationships that define exceptional event experiences.

From intelligent automation and data-driven insights to designing moments that truly resonate, we’ll examine how planners and suppliers can work smarter without losing what makes events meaningful.

Because while AI can optimize the experience, it’s human connection that defines it.o this template. It is critical for consistent use across all chapters)