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March 30, 2023
3:30 PM - 7:30 PM
Encore Boston Harbor
1 Broadway
Everette, MA
MPI NE Education Committee

Puple And Orange Modern Business Workshop Facebook Cover

3:30 p.m. - 7:30 p.m.
Thursday, March 30
Encore Boston Harbor
As meeting professionals, we are often challenged to effectively evaluate the success of our events while also quantifying and conveying the ROI and ROE. This event will outline several strategies for gauging a customer’s (i.e. member, participant, etc.) satisfaction, including the Net Promoter Score (NPS), which offers a unique look into brand loyalty. Participants will learn about the importance of evaluation data and how you can demonstrate and leverage the true value of your events. After all, numbers do not lie and it’s more important now than ever to showcase the impact of meetings.
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