NEW NORMS: Working, Meeting & Building Trust in a Changing Workforce

Featuring: Tim Hines, Global Keynote Speaker

From virtual meetings and digital communication to accountability, responsiveness, the rules of engagement are shifting in the meetings industry. This session explores how to balance modern flexibility with timeless professionalism—while prioritizing human-first communication that fosters connection, respect, and productivity. Whether you're adapting to new expectations of younger generations or reinforcing workplace values, you’ll gain practical strategies to bridge perspectives and thrive in today’s evolving work environment.

LEARNING OUTCOMES:

• Adapt to Evolving Expectations – Understand how workplace etiquette is shifting with the rise of Gen Z, hybrid work, and experiential learning
• Master Human-First Communication – Learn how to build trust, connection, and clarity in digital and in-person interactions in the modern meetings era
• Enhance Accountability & Follow-Through – Foster responsiveness, punctuality, and ownership that will build trust and strengthen relationships internally and with industry partners.
  

OUR PANELISTS

Alongside our keynote speaker, Tim Hines, we’re thrilled to welcome:

• Joe Bolash, General Manager, Hilton Austin

• Annette Hicks, CMP, VP of Meetings and Events, TX Food and Fuel Association

• Emily Kratt, CIS, CITP, Managing Director, INNOVATX Events

Joe Bolash		Annette Hicks, CMP		Emily Kratt, CIS, CITP

Together, they’ll explore how shifting workplace expectations are shaping the meetings industry. Key takeaways include:

• Adapting to Evolving Expectations – Navigate changes driven by Gen Z, hybrid work, and experiential learning.
• Mastering Human-First Communication – Build trust and clarity in digital and in-person interactions.
• Enhancing Accountability & Follow-Through – Foster responsiveness, punctuality, and ownership.

Don’t miss this opportunity to gain practical strategies that will help you thrive in today’s dynamic work environment.

 

EVENT INFORMATION:

DATE: Wednesday, March 26, 2025
EDUCATION: 2:30 TO 4:00 P.M. at Hilton Austin, Salon AB - 4th Floor
NETWORKING: 4:30 to 6:00 p.m. at Electric Shuffle

Attendance Cost:
Members - $45 | Non-Members - $55 | Students - $25

Attendance includes Educational Program and Networking/Happy Hour.

The Hilton has offered us a discounted rate of $150+ tax if you need a hotel room on Thursday night.
Click here to make your hotel reservations.

THANK YOU TO OUR SPONSORS:

Title Sponsor and Networking Co-Sponsor		Venue Sponsor		Networking Sponsor

Event Sponsor		Audio Visual Sponsor		Registration Sponsor

If you need additional information or would like to sponsor one of our upcoming events, please contact Lou Canakes, our 2025 Director of Fundraising.

Hilton Austin, 500 East 4th Street, Austin, TX

Electric Shuffle, 1 Red River St STE 102, Austin, TX 78701