Negotiation and Conflict Resolution in the Event Industry

It's a changing world and learning to navigate those changes take skill and experience. Learn from an expert how to negotiate better.

Every event involves some kind of negotiation and all too often there are conflicts that need to be resolved. Today this is even more true with the debate around Vaccine passports and access to venues and events. Our listening skills and ability to de-escalate a situation are more important than ever. Join us as we hear from someone who has spent his career handling the most delicate of conflict – an RCMP crisis negotiator.

John Lovie has been a police officer for almost 20 years - with 8 of those being spent as a Crisis Negotiator.

We will learn how to take some of the skills John has acquired over the years and translate them into the event world. Covid has changed everything and this is a unique opportunity to learn new skills from a true expert in his field.