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New Member Spotlight – Kathy Santen

Santen, Kathy Headshot

By: MPI Ohio | Sep 5, 2018

Kathy Santen 
Hilton Cincinnati Netherland Plaza

Who are the most important people in your life?  My 12 neices and nephews
Who do you work for and what is your role?  I am a Senior Sales Manager at the Hilton Cincinnati Netherland Plaza.  After 10 years working the national association market I switched to corporate this past spring.  It’s been great!  I cover the government market.

What is the best thing about your job?  Sharing the grandeur and history of the Netherland Plaza’s 1930’s French Art Deco architecture.  I feel a sense of pride when their jaws drop in amazement over the buildings beauty.  I also love showcasing the city to prospective clients.  Their response is often, I just never realized that Cincinnati had so much to offer!

What are the 3 most important skills you use at work?  Customer service, writing and wit.

What one piece of advice would you give to someone beginning their career in the Meeting Industry?  Learn how to say no without saying n-o.

What super-power would you love to have to help you do your job better?  To read minds and have better typing skills.

Phone: 513-665-2364


As a new member, we want to make sure you get the most out of your membership and feel welcomed into our community of meeting professionals. It is our mission to provide innovative and relevant education & networking opportunities as well as business exchanges. From time to time we like to highlight our new members to help introduce them into our member network.

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