Participants will determine why constructive or ‘negative’ feedback is often either avoided or delivered in a way that is ineffective. Through a series of videos we will discuss the common barriers that are experienced by the receiver. To limit these barriers, effective feedback requires skill, and the application of specific techniques on the part of the giver. On the receiving side, we will discuss how to respond, accept, and apply constructive feedback even if it is given in unkind, or vague fashion. Participants can be confident as they implement these techniques and principles whether they are giving or receiving feedback.

Learning Objectives:

-     Become skilled at limiting technical triggers that stop helpful dialogue
-     Discuss and employ eight techniques, that when applied to any difficult conversation, will make it the most beneficial to both giver and receiver - before, during and after dialogue
-     Learn how giving and receiving feedback effectively will create positive results and develop strong internal relationship