Caitlin Krause is a globally recognized experience designer, author and keynote speaker who bridges timeless wisdom with modern technology. She founded the interactive consultancy MindWise in 2015 and she teaches about digital wellbeing and mindful technology practices at Stanford University and the University of Oregon.

She has authored six books, including Digital Wellbeing: Empowering Connection with Wonder and Imagination in the Age of AI (2024), Designing Wonder (2021) and Mindful by Design (2019). She has presented about emotional intelligence, storytelling and awe-inspired spatial computing at the TED conference in Vancouver. She holds a BA from Duke University and an MFA from Lesley University with a focus on poetry, imagination and wellness. 

Shawn Harper

The Winner's Mindset: A Proactive Approach to Business in Uncertain Times

Tuesday, October 13

8:30 AM – 9:30 AM

Too many organizations operate in defense mode when faced with marketplace and business uncertainty, protecting resources while pausing new initiatives (and often meetings, events and travel).

But what if we all used these moments to pursue NEW opportunities? Help yourself, your organization and your team adopt a growth mindset, adapt to challenges in unique ways and seize new possibilities, even when conditions are less than favorable.

Design matters. Make sure your design is accompanied by meaningful, proactive business practices that help everyone “win.”

After this session, you will:

• Confidently navigate change and uncertainty, for yourself, your business and your team.
• Build a team that takes ownership and pride in delivering proactive solutions.
• Curate a culture that replaces fear with innovation and momentum.

Speaker Profile:

Shawn Harper knows what it feels like to face unfathomable circumstances and make it through to the winning side. Shawn struggled in high school with multiple learning disabilities, earning a 1.62 accumulative GPA and being voted by his peers “most likely to fail.” But he never settled for that failure. Drafted to play in the U.S. National Football League, Shawn played for seven years as an offensive lineman before founding a multi-million dollar security firm.

Author of best-seller The Winning Edge, Shawn is known as the “winologist,” sharing how the elite-level strategies used by professional athletes can be used to “win” in business (and in life). His paradigm-shifting approach has helped transform thousands of individuals and organizations.

Shawn’s nonprofit, For The Next Gen, offers motivational speaking, life coaching and personal development programs in schools. Shawn is a loving husband, father and family man who serves on the board of King’s Ransom Foundation and is actively involved in his church.

Neen James

Exceptional Experiences: Drive Revenue by Transforming Client Relationships

Wednesday, October 14

8:30 AM – 9:30 AM

Through engaging stories and proven strategies, Neen demonstrates how to create memorable experiences that capture mindshare and drive market share. Her proprietary Experience Elevation Model™ provides a systematic approach to differentiating your business and transforming satisfied clients into passionate advocates.

After this session, you will:

• Identify and attract ideal clients by understanding their mindset and by speaking their “luxury language.”
• Deploy strategic systems to empower yourself or your team to anticipate client needs and deliver consistent excellence.
• Apply proven methods to develop client advocates who become an extension of your sales force.

Neen James is a leadership strategist, dynamic keynote speaker, and the author of Exceptional Experiences. With boundless energy, quick wit and actionable insights, she is a confidante to C-suite leaders to help them elevate experiences and achieve greater focus, communication and influence.

Her Experience Elevation Model™ helps organizations craft exceptional experiences that accelerate sales conversations, drive results and create lasting brand advocates.

She serves on the Board of the World Luxury Chamber of Commerce and has been named one of the Top 30 Leadership Speakers by Global Gurus multiple years in a row for her work with some of the world’s most prestigious brands, including Viacom, Comcast, Virtuoso Travel, and Four Seasons. Originally from Australia, Neen is living her best life in Tampa, Florida.